BLOG

This Blog gallery consists of various articles and opinion pieces from Jim Knight and members of his team...and are organized by the various topics that Jim has experience or expertise.

Company Culture

How to Create a Culture of Innovation and Growth

In today’s rapidly evolving business world, innovation is a lifeline . Companies that fail to innovate risk being left behind, while...

How to Track Culture Change and Measure Success

Culture, Culture, Everywhere! Culture is the heartbeat of any organization . More than the product being delivered, it’s a collection of...

How to Create a Positive Work Environment Through Company Culture

Ever wonder what sets apart the companies that everyone’s dying to work for from the rest? Spoiler alert: it's more than just ping pong...

ROCK STAR LEADERSHIP

How to Cultivate Future Leaders within Your Organization Using Mentorship

Great leaders don’t succeed alone. Behind every inspiring CEO or nonprofit director are mentors who guided, challenged, and motivated...

How to Amplify Your Impact and Drive Results by Leading with Influence

Leadership is about more than just telling others what to do. It’s about inspiring, motivating, and guiding your team to accomplish great...

A Guide to Finding Your Inner Rock Star to Lead and Inspire Teams

Unleashing Transformational Leadership Qualities that Rock the Stage and the Office Leadership isn't just about barking orders or...

Customer Service

Build Brand Loyalty and Turn Customers into Fans Through Authentic Connections

Why Authentic Connections Matter in Brand-Building In today’s crowded marketplace, winning a customer’s heart is more than just offering...

How to Exceed Customer Expectations and Create Raving Fans

The Power of Going Above and Beyond Think about the last time you had an amazing customer experience —one that made you rave about the...

5 Steps to Delivering Exceptional Customer Experiences That Rock

In today's hyper-competitive world, simply having a good product or service isn't enough. To truly thrive, you need to deliver ...

Employee Engagement

How to Ignite Passion in Employees for Peak Performance

In today’s competitive business world, having a team that merely clocks in and out won’t cut it. To truly excel, you need team members...

How to Communicate to Keep Employees Informed During Change

Change is inevitable . Whether it's a major shift in company direction, a new leadership team, or a restructuring process, change can...

Building a Rock Star Team

7 Strategies for Creating a High-Performing Culture and Building a Winning Team

Quick question for you. What’s the ONE thing that can make or break your organization’s success? If your answer isn’t “my team,” we’ve...

How to Empower Employees Through Autonomy and Ownership

Let’s be real—nobody wants to feel like a cog in the machine. In today’s fast-paced business world, giving your team the freedom to make...

A Guide to Building Trust and Transparency in the Workplace

Today, we’re tackling two cornerstones of a rock-solid company culture: trust and transparency. Spoiler alert—neither can exist without...

Miscellaneous - grab bag

The Art of Feedback and How Giving and Receiving Feedback Drives Growth

Some of the greatest leaders in my career were the ones that gave me great feedback–and were even receptive to taking constructive...