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Leadership That Rocks

How to Deliver Stellar Results with Practical Initiatives and Take Your Brand to Eleven

This high-energy and impactful keynote presentation is effectively designed to provide leaders of any level, practical and tactical initiatives to create an iconic business. This program will deliver rapid-fire best practices that any leader can immediately put into practice, starting them down the path to rock star success.

Key Unique Concepts:

Producing a Virtuous Environment

Hiring & Retaining Rock Stars

Enhancing Employee Engagement

Amping Up Communication

Creating an Army of Promotable Giants

Guaranteeing Customer Obsession

Becoming Heart-Centered

Effectively Dealing with Change

Staying Resilient in Trying Times

Fostering Mentorship

Taking Personal Accountability

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Culture That Rocks

How to Amp Up Your Company's Culture and Deliver Sustainable Results

This high-energy, interactive and visual keynote presentation focuses on individuals, departments, and entire companies who are charged with creating, maintaining, or revolutionizing an organizational culture. The program delves into every area of a company’s environment and reveals realistic solutions for systemic change. Regardless of your company’s cultural history or status, this program will inspire attendees to take up the challenge of enhancing their organizational environment.

Key Unique Concepts:

Defining Company Culture

Understanding Heritage vs. Culture

Identifying 3C Rock Stars

Amping Up Communication

Delivering Service Differentiation

Enhancing Employee Engagement

Handling Organizational Change

Developing Resiliency

Cultivating a Remote Workforce


SERVICE That Rocks

How to Create Unforgettable Experiences and Turn Customers into Fans

Every business has competitors. And how you set yourself apart  will determine whether your customers fall madly in love with you…or not.​ This high-energy, interactive, and visual keynote presentation will set the stage to get into the memory-making business by focusing on how to differentiate your organization from the rest of the competition and become the business of choice. This program will deliver thought-provoking best practices to create mind-searing customer obsession.

Key Unique Concepts:

Becoming Customer Obsessed

Embracing a Differentiated Service Mentality

Avoiding Acceptable Mediocrity

Eliminating 4-Letter Words

Building Mental Shelf Space

Empowering Employees

Writing Yourself into the Story

Increasing Value Proposition

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Engagement That Rocks

How to Enhance Employee Experiences and Retain Chart-Topping Talent

Knowing that employees are so critical to any business, how leaders treat them is the one true strategy to empower and retain team members, manage a remote workforce, and ultimately create a world class organization. This high-energy keynote program is effectively designed to highlight proven ways to create and maintain a strong internal team member culture through robust engagement…securing commitment (versus compliance) from employees to stick around longer, deliver unforgettable customer experiences, and produce sustainable results.

Key Unique Concepts:

Understanding Virtuous vs. Vicious Environments

Harnessing the Power of Storytelling

Amping Up Communication

Empowering Team Members

Embracing Technology

Employing the Emotional Bank Account

Considering Customized Benefits

Utilizing Philanthropy as a Differentiator

Positively Leading Change Initiatives

Managing a Remote Workforce

Retaining Top Talent


Building a rockstar team

How to Find, Develop and Keep Brand Ambassadors to Deliver Iconic Results

​All business results (good and bad) occur because of human behaviors. This keynote program explores specific strategies and best practices in every area of the Employee Life Cycle. You will learn how to tap into the needs of today’s talent pool and explore innovative ways to create, maintain, or even revive a team of rock stars.

Key Unique Concepts:

Understanding the Drivers of Today’s Workforce

Recruiting Hidden Rock Stars

Overhauling Onboarding

Revolutionizing Training Concepts

Utilizing Performance Management Tools

Designing World-Class Collateral

Implementing Effective Communication Platforms

Customizing Recognition

Implementing Coaching & Counseling Techniques

Fostering Mentorship

Creating an Army of Promotable Giants

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In-Person Workshops

In addition to keynote speeches and webinars, Jim Knight delivers in-person, half-day skill-building workshops. These highly-engaging, interactive programs are designed to help attendees move the needle in their leadership skills in a variety of areas: 
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Interviewing Potential Hires
​Coaching & Counseling Employees
Handling Customer Complaints (Service Recovery)
Identifying Organizational Pillars: Mission, Vision, Core Values
New Leader Transitions
Training & Development Best Practices
Amping Up Speaking/Facilitation Skills
Becoming a Certified Rock Star Leader