KEYNOTE PROGRAMS
Leadership That Rocks
How to Deliver Stellar Results with Practical Initiatives and Take Your Brand to Eleven
This high-energy and impactful keynote presentation is effectively designed to provide leaders of any level, practical and tactical initiatives to create an iconic business. This program will deliver rapid-fire best practices that any leader can immediately put into practice, starting them down the path to rock star success.
Key Unique Concepts:
Producing a Virtuous Environment
Hiring & Retaining Rock Stars
Enhancing Employee Engagement
Amping Up Communication
Creating an Army of Promotable Giants
Guaranteeing Customer Obsession
Becoming Heart-Centered
Effectively Dealing with Change
Staying Resilient in Trying Times
Fostering Mentorship
Taking Personal Accountability
Culture That Rocks
How to Amp Up Your Company's Culture and Deliver Sustainable Results
This high-energy, interactive and visual keynote presentation focuses on individuals, departments, and entire companies who are charged with creating, maintaining, or revolutionizing an organizational culture. The program delves into every area of a company’s environment and reveals realistic solutions for systemic change. Regardless of your company’s cultural history or status, this program will inspire attendees to take up the challenge of enhancing their organizational environment.
Key Unique Concepts:
Defining Company Culture
Understanding Heritage vs. Culture
Identifying 3C Rock Stars
Amping Up Communication
Delivering Service Differentiation
Enhancing Employee Engagement
Handling Organizational Change
Developing Resiliency
Cultivating a Remote Workforce
SERVICE That Rocks
How to Create Unforgettable Experiences and Turn Customers into Fans
Every business has competitors. And how you set yourself apart will determine whether your customers fall madly in love with you…or not. This high-energy, interactive, and visual keynote presentation will set the stage to get into the memory-making business by focusing on how to differentiate your organization from the rest of the competition and become the business of choice. This program will deliver thought-provoking best practices to create mind-searing customer obsession.
Key Unique Concepts:
Becoming Customer Obsessed
Embracing a Differentiated Service Mentality
Avoiding Acceptable Mediocrity
Eliminating 4-Letter Words
Building Mental Shelf Space
Empowering Employees
Writing Yourself into the Story
Increasing Value Proposition
Engagement That Rocks
How to Enhance Employee Experiences and Retain Chart-Topping Talent
Knowing that employees are so critical to any business, how leaders treat them is the one true strategy to empower and retain team members, manage a remote workforce, and ultimately create a world class organization. This high-energy keynote program is effectively designed to highlight proven ways to create and maintain a strong internal team member culture through robust engagement…securing commitment (versus compliance) from employees to stick around longer, deliver unforgettable customer experiences, and produce sustainable results.
Key Unique Concepts:
Understanding Virtuous vs. Vicious Environments
Harnessing the Power of Storytelling
Amping Up Communication
Empowering Team Members
Embracing Technology
Employing the Emotional Bank Account
Considering Customized Benefits
Utilizing Philanthropy as a Differentiator
Positively Leading Change Initiatives
Managing a Remote Workforce
Retaining Top Talent
Building a rockstar team
How to Find, Develop and Keep Brand Ambassadors to Deliver Iconic Results
All business results (good and bad) occur because of human behaviors. This keynote program explores specific strategies and best practices in every area of the Employee Life Cycle. You will learn how to tap into the needs of today’s talent pool and explore innovative ways to create, maintain, or even revive a team of rock stars.
Key Unique Concepts:
Understanding the Drivers of Today’s Workforce
Recruiting Hidden Rock Stars
Overhauling Onboarding
Revolutionizing Training Concepts
Utilizing Performance Management Tools
Designing World-Class Collateral
Implementing Effective Communication Platforms
Customizing Recognition
Implementing Coaching & Counseling Techniques
Fostering Mentorship
Creating an Army of Promotable Giants
ADDITIONAL TRAINING
In-Person Workshops
In addition to keynote speeches and webinars, Jim Knight delivers in-person, half-day skill-building workshops. These highly-engaging, interactive programs are designed to help attendees move the needle in their leadership skills in a variety of areas:
